Non-violent communication

Training

Master the art of mindful communication.

A constructive work atmosphere and trustful relationships are crucial for the productivity and well-being of teams. Non-violent communication (NVC) is a preventive approach that promotes the authentic expression of emotions and needs, as well as empathetic listening.

If you're looking to improve your professional interactions or develop your skills to articulate needs clearly and respectfully, this training is the perfect match for you and your team.

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The image contains four geometric shapes: a hexagon, a triangle, a square, and a circle. The hexagon is on the left side, the triangle is on the top right, the square is below the triangle, and the circle overlaps with the square at the bottom right.

Format

Practical training (1 day).

The image shows a flowchart with various geometric shapes connected by arrows. The flowchart starts with an arrow pointing to a square, which is connected by an arrow to a triangle. Below the triangle, there is a hexagon connected by an arrow to another arrow pointing to the right. Additionally, there is a circle connected by an arrow to the hexagon. The flowchart visually represents a sequence or process involving these shapes.

Method

Simulation with concrete cases from your professional context.

The image shows a simple, stylized icon of three people. The icon consists of three circular heads and three bodies represented by rounded rectangles. The central figure is larger and positioned slightly in front of the two smaller figures on either side.

Audience

5-20 participants.

Your benefits

Neutral and precise
observations

Learn to describe facts without interpretation or judgment.

Identify your
personal feelings

Express emotions in response to the observed situation.

Refer to
universal needs

Articulate the basic needs that are related to the emotions felt.

Formulate
specific requests

Present clear and achievable demands based on needs.

Empathetic
listening practice

Understand and rephrase the needs of the other before responding.

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An infographic titled 'What is nonviolent communication (NVC)?' featuring a stylized human figure composed of simple shapes: a circle for the head, a heart shape for the chest, and a circle for the abdomen. The figure has arms and legs drawn with simple lines. On the left side of the figure, the following words are listed vertically: OBSERVATION, FEELINGS, NEEDS, REQUEST. On the right side of the figure, the following words are listed vertically but crossed out: JUDGEMENT, EVALUATION, STRATEGY, REQUIRE. The image visually contrasts the components of nonviolent communication (NVC) with those that are not part of NVC, emphasizing the importance of observation, feelings, needs, and requests over judgment, evaluation, strategy, and requirement.

Go further

If conflicts persist within your team, our conflict resolution service may help defuse tensions, regain a basis for constructive collaboration and improve the organisational climate. We intervene with a neutral and multi-party approach, helping to restore communication and find mutually acceptable solutions.

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